Everything a diagnostic lab runs on, built in the open.
28 of 28 features are available today and the rest are being released in stages. Each one is marked, so you always know what you can use now.
Lab setup and configuration
All availableGet your lab configured the way it actually runs, in an afternoon rather than weeks.
- Available now:
Starter catalog of Ghana-common tests
About 100 tests (FBC, malaria RDT and film, widal, HBsAg, LFT, RFT, lipids, hormones, cultures and more) with parameters, units and suggested reference ranges, organised by section.
- Available now:
Reference ranges you control
Ranges by sex and age band, with critical limits. Every change is a new version, so past reports keep the range that applied, and a qualified scientist must confirm ranges before results are reported.
- Available now:
Panels and price lists
Antenatal, pre-employment, food handlers' and check-up panels, plus separate price lists for walk-in patients, corporate clients, referrers, NHIS and insurers, all in cedis.
- Available now:
Spreadsheet import
Bring your existing test list and prices from Excel. Every row is checked and previewed before anything is saved.
- Available now:
Guided setup
A step-by-step checklist from lab profile to activation. Your 30-day free trial only starts when you activate.
Staff, roles and accountability
All availableEveryone has their own login, every action is attributed, and nobody can quietly change history.
- Available now:
Individual accounts and roles
Front desk, phlebotomist, technician, scientist, authoriser, quality officer, cashier and more, or design your own roles.
- Available now:
Two-factor sign-in
Authenticator-app verification for administrators and anyone who validates results.
- Available now:
Tamper-evident audit log
Who did what and when, in a hash-chained log that cannot be edited, for inspections and disputes.
Front desk and billing
All availableFast registration and payment so patients are not kept waiting.
- Available now:
Patient registration
Register a walk-in in under a minute: duplicate warnings by phone and name, Ghana phone numbers, NHIS and (optionally) Ghana Card numbers stored encrypted, consent capture, and reversible merging of duplicates.
- Available now:
Orders, invoices and receipts
Order tests or panels at the right price list, take cash, mobile money, card or bank payments (part payments too), and print 80 mm or A4 receipts and barcode tube labels.
- Available now:
Referrers and client accounts
Keep a directory of referring doctors and facilities, and bill companies, insurers and NHIS on account with their own prices and credit limits.
- Available now:
Doctor portal
Referring doctors sign in to see released results for the patients they refer, with earlier results to compare, and send test requests that your front desk checks and prices. Each doctor sees only their own patients.
- Available now:
Expenses and profit and loss
Record rent, salaries, utilities and other spending with the receipt attached. A profit and loss report sets money received against reagent costs, send-out charges and expenses, so you see what the lab actually earns.
- Available now:
Statements and cash reconciliation
Statements for client accounts with payments applied to the oldest invoices, ageing by 30, 60 and 90 days, daily cash-up by cashier and method, and refunds, write-offs and large discounts approved by a second person.
Specimens, results and reports
All availableFrom barcode to a report the patient can trust.
- Available now:
Barcoded specimens and chain of custody
One barcode per tube (browser or Zebra label printers), collection, receipt, rejection and recollection, and aliquots with their own labels, with every step recorded. Pre-printed labels and back-entry keep you working through internet outages.
- Available now:
Worklists and result entry
Section worklists, automatic flags against your confirmed ranges, built-in calculations such as eGFR and LDL, and narrative templates.
- Available now:
Microbiology: culture and sensitivity
Record the culture outcome, each organism with its colony count, and S, I or R per antibiotic (with MIC or zone size) as read by your scientists. Your lab keeps its own organism and antibiotic lists, reports print a clear susceptibility table, and a cumulative antibiogram shows resistance trends from first isolates. A positive blood culture, or any culture your scientist marks as critical, opens a critical case for the doctor to be called.
- Available now:
Validation and verifiable reports
Two-step validation by licensed staff (with a single-scientist mode for small labs), critical-result call logging with escalation, and PDF reports, with your own letterhead and signatures if you like, and a QR code anyone can use to check a report is genuine. Corrections create a new version; the old one is marked superseded.
- Available now:
Report delivery
Secure links by email and WhatsApp, protected by a PIN sent separately, with a delivery log. Results are never written in the message itself. The link and PIN can also go by SMS.
- Available now:
Patient portal
Patients sign in with a code sent to their email or phone plus their date of birth, and download their released reports from every lab that offers online results. Lab Professional plan.
- Available now:
Complaints, audits, reviews and risks
Record complaints and how they were resolved, plan internal audits and close their findings, write up management reviews that someone else approves, and keep a risk register. Incidents carry a root cause, corrective action and a check that it worked. Lab Standard and Lab Professional plans.
- Available now:
Training and competency
Training records with their certificates, competency assessments with due dates and reminders, and which tests each person may validate. Switch on the check and only authorised staff can validate a test.
- Available now:
Send-outs to reference labs
Track tests you send to a partner lab: what is waiting to go, what is out and late, and results in with the partner's report attached and their charge recorded. Your report says which lab performed the test, and your margins include what partners charge.
- Available now:
Home collection
Book home visits with the address, digital address and landmark, assign a collector, track each visit and add your visit fee to the bill. Patients can ask for a visit online.
Quality, stock and insight
All availableThe controls that keep a lab accredited and profitable.
- Available now:
Internal quality control
Daily QC with Westgard rules and Levey-Jennings charts. A failed run holds that test's results until a corrective action is recorded, and every override is logged. Includes a non-conformance log and an exceptions board.
- Available now:
Equipment and maintenance
An equipment register, maintenance schedules with overdue reminders, and a log of every service, calibration and breakdown.
- Available now:
Reagent stock
Stock by lot and expiry that can never go negative, first-expiry-first issue, low-stock and near-expiry alerts, count adjustments approved by a second person, and purchase orders received straight into stock.
- Available now:
Reports and analytics
Turnaround time, workload, rejections, revenue, cash-up and notifiable-disease reports for any period, with charts and CSV export. Finance reports reconcile with every receipt.